AI or Die: The Retail Industry's Make-or-Break Moment | AI atau Mati: Momen Penentu untuk Industri Ritel

Baca dalam Bahasa Indonesia AI or Die: The Retail Industry’s Make-or-Break Moment The retail industry stands at a significant crossroads, a moment where the decisions made today will determine its trajectory for years to come. With the rapid advancement of artificial intelligence (AI) technologies, retailers face a critical question: adapt or risk obsolescence. The stakes are high, and the path forward is fraught with challenges and opportunities. Understanding the Current Landscape of Retail The retail sector has been undergoing a seismic shift in recent years, influenced by various factors: [Read More]

Using AI Chatbots to Understand and Serve Indonesian Customers Better | Menggunakan Chatbot AI untuk Memahami dan Melayani Pelanggan Indonesia dengan Lebih Baik

Using AI Chatbots to Understand and Serve Indonesian Customers Better | Menggunakan Chatbot AI untuk Memahami dan Melayani Pelanggan Indonesia dengan Lebih Baik
Baca dalam Bahasa Indonesia Understanding the Challenges in Serving Indonesian Customers In a rapidly evolving digital landscape, businesses around the world are increasingly turning to innovative solutions to enhance customer service. In Indonesia, a nation rich in diversity and culture, serving customers effectively presents unique challenges. The archipelago consists of over 17,000 islands, each home to different languages, cultures, and buying behaviors. Language Barriers: With over 700 languages spoken, companies often struggle to communicate effectively with customers. [Read More]