Shifting Currents: The Human Side of Digital Transformation
Jakarta, 2025. The sprawling metropolis, with its endless web of roads and towering skyscrapers, is teetering on the edge of a digital revolution. But deep within the Nusantara Water Utility Group’s headquarters — an imposing building of glass and steel — the mood is anything but futuristic. The room hums with tension as senior executives gather for yet another meeting that promises more arguments than solutions.
This conglomerate, which oversees 25 regional water companies supplying clean water across the country, from the hilly terrains of Pandeglang in Banten to the riverlands of Riau in Sumatra, has a simple but monumental goal: to transform itself into a modern, data-driven enterprise.
[Read More]
